{"id":17325,"date":"2022-09-20T15:00:05","date_gmt":"2022-09-20T15:00:05","guid":{"rendered":"https:\/\/desarrolloweb.cistec.es\/acmplean\/services\/conseil-pour-lamelioration-de-lefficience\/assurance-qualite\/resolution-de-problemes\/"},"modified":"2022-10-25T11:22:17","modified_gmt":"2022-10-25T11:22:17","slug":"resolution-de-problemes","status":"publish","type":"page","link":"https:\/\/acmplean.com\/fr\/services\/conseil-pour-lamelioration-de-lefficience\/assurance-qualite\/resolution-de-problemes\/","title":{"rendered":"R\u00e9solution de probl\u00e8mes"},"content":{"rendered":"

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R\u00e9solution de probl\u00e8mes<\/span><\/h3>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ custom_padding_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb admin_label=\u00a0\u00bbContact\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||2px|||\u00a0\u00bb custom_padding_phone=\u00a0\u00bb60px||60px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb3_5,2_5″ make_equal=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.17.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb max_width=\u00a0\u00bb100%\u00a0\u00bb min_height=\u00a0\u00bb491px\u00a0\u00bb custom_margin=\u00a0\u00bb|auto|-6px|auto||\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb3_5″ _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb custom_padding=\u00a0\u00bb100px|40px|100px|40px|true|true\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb\u00a0\u00bb custom_padding_phone=\u00a0\u00bb60px||60px||true|false\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.17.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_text_color=\u00a0\u00bb#22272a\u00a0\u00bb text_font_size=\u00a0\u00bb16px\u00a0\u00bb text_line_height=\u00a0\u00bb2em\u00a0\u00bb header_3_font=\u00a0\u00bbMerriweather||||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb40px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.4em\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb max_width=\u00a0\u00bb800px\u00a0\u00bb max_width_tablet=\u00a0\u00bb600px\u00a0\u00bb max_width_phone=\u00a0\u00bb400px\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_padding=\u00a0\u00bb||0px|||\u00a0\u00bb header_3_font_size_tablet=\u00a0\u00bb36px\u00a0\u00bb header_3_font_size_phone=\u00a0\u00bb24px\u00a0\u00bb header_3_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb inline_fonts=\u00a0\u00bbSignika,Actor,Inter\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Description <\/span><\/h3>\n

QRQC,<\/strong> 8D<\/strong> et<\/span> A3<\/strong> sont des m\u00e9thodologies utilis\u00e9es pour s\u2019assurer que les<\/span> causes des probl\u00e8mes<\/strong> sont<\/span> identifi\u00e9es et \u00e9limin\u00e9es<\/strong> syst\u00e9matiquement<\/span> dans votre organisation.<\/span><\/p>\n

Le premier,<\/span> QRQC<\/strong> de<\/span> Quick Response Quality Control,<\/em> est une m\u00e9thode simple d\u2019am\u00e9lioration continue pour le contr\u00f4le de qualit\u00e9 utilis\u00e9 dans les entreprises qui ont besoin de g\u00e9rer leurs processus et de r\u00e9soudre les incidents avec agilit\u00e9.<\/span> <\/span><\/strong>8D<\/strong> se r\u00e9f\u00e8re \u00e0 un processus qui est appliqu\u00e9 en huit \u00e9tapes pour r\u00e9soudre des probl\u00e8mes selon un timing d\u00e9fini.<\/span> Pour sa part, A3<\/strong> doit son nom au support sur lequel le processus d\u2019analyse prend forme.<\/p>\n

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Que r\u00e9sout-il?<\/span><\/h3>\n
    \n
  • D\u00e9tecter et \u00e9liminer les causes des inefficacit\u00e9s ou des probl\u00e8mes.<\/li>\n
  • R\u00e9duire les rejets<\/li>\n
  • Mettre en \u0153uvre des solutions durables aux probl\u00e8mes<\/li>\n
  • Changement culturel vers l’am\u00e9lioration continue<\/li>\n<\/ul>\n

    [\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.17.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_text_color=\u00a0\u00bb#22272a\u00a0\u00bb text_font_size=\u00a0\u00bb16px\u00a0\u00bb text_line_height=\u00a0\u00bb2em\u00a0\u00bb header_3_font=\u00a0\u00bbMerriweather||||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb40px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.4em\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb max_width=\u00a0\u00bb800px\u00a0\u00bb max_width_tablet=\u00a0\u00bb600px\u00a0\u00bb max_width_phone=\u00a0\u00bb400px\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb header_3_font_size_tablet=\u00a0\u00bb36px\u00a0\u00bb header_3_font_size_phone=\u00a0\u00bb24px\u00a0\u00bb header_3_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb inline_fonts=\u00a0\u00bbSignika,Actor,Inter\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

    Comment l’appliquer?<\/span><\/h3>\n
      \n
    • Engagement de la direction<\/li>\n
    • Formation des \u00e9quipes \u00e0 l’outil<\/li>\n
    • Ateliers Kaizen ou projets d’am\u00e9lioration avec le personnel pour identifier et \u00e9liminer les causes des probl\u00e8mes<\/li>\n
    • Suivi des actions<\/li>\n<\/ul>\n

      [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ _builder_version=\u00a0\u00bb4.17.3″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bbrgba(216,216,216,0.24)\u00a0\u00bb min_height=\u00a0\u00bb552.7px\u00a0\u00bb custom_margin=\u00a0\u00bb2px||-4px|||\u00a0\u00bb custom_padding=\u00a0\u00bb54px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb disabled_on=\u00a0\u00bbon|on|on\u00a0\u00bb disabled=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.17.3″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.17.3″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.17.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_text_color=\u00a0\u00bb#22272a\u00a0\u00bb text_font_size=\u00a0\u00bb16px\u00a0\u00bb text_line_height=\u00a0\u00bb2em\u00a0\u00bb header_3_font=\u00a0\u00bbMerriweather||||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb40px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.4em\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb max_width=\u00a0\u00bb800px\u00a0\u00bb max_width_tablet=\u00a0\u00bb600px\u00a0\u00bb max_width_phone=\u00a0\u00bb400px\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_padding=\u00a0\u00bb||0px|||\u00a0\u00bb header_3_font_size_tablet=\u00a0\u00bb36px\u00a0\u00bb header_3_font_size_phone=\u00a0\u00bb24px\u00a0\u00bb header_3_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb inline_fonts=\u00a0\u00bbSignika,Actor,Inter\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

      Cas pratiques <\/span><\/h3>\n

      [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.17.3″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb|auto|1px|auto||\u00a0\u00bb custom_padding=\u00a0\u00bb||0px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.17.3″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blog fullwidth=\u00a0\u00bboff\u00a0\u00bb posts_number=\u00a0\u00bb3″ include_categories=\u00a0\u00bb143,184″ excerpt_length=\u00a0\u00bb96″ show_author=\u00a0\u00bboff\u00a0\u00bb show_date=\u00a0\u00bboff\u00a0\u00bb show_pagination=\u00a0\u00bboff\u00a0\u00bb use_overlay=\u00a0\u00bbon\u00a0\u00bb overlay_icon_color=\u00a0\u00bbgcid-7d13f1ee-1cdc-410a-a54b-8b1e62457547″ hover_overlay_color=\u00a0\u00bbgcid-8bddb98d-fc25-4e13-b99c-957b56a33e33″ _builder_version=\u00a0\u00bb4.17.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_line_height=\u00a0\u00bb1.5em\u00a0\u00bb meta_text_color=\u00a0\u00bbrgba(0,0,0,0.35)\u00a0\u00bb custom_padding=\u00a0\u00bb||0px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-7d13f1ee-1cdc-410a-a54b-8b1e62457547%22:%91%22overlay_icon_color%22%93,%22gcid-8bddb98d-fc25-4e13-b99c-957b56a33e33%22:%91%22hover_overlay_color%22%93}\u00a0\u00bb][\/et_pb_blog][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.17.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.17.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.17.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_text_color=\u00a0\u00bb#f29400″ link_option_url=\u00a0\u00bbhttps:\/\/acmplean.com\/fr\/notre-travail\/cas-pratiques\/\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

      \u2192 <\/strong>Plus cas pratiques<\/strong><\/h3>\n

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      R\u00e9solution de probl\u00e8mesDescription QRQC, 8D et A3 sont des m\u00e9thodologies utilis\u00e9es pour s\u2019assurer que les causes des probl\u00e8mes sont identifi\u00e9es et \u00e9limin\u00e9es syst\u00e9matiquement dans votre organisation. Le premier, QRQC de Quick Response Quality Control, est une m\u00e9thode simple d\u2019am\u00e9lioration continue pour le contr\u00f4le de qualit\u00e9 utilis\u00e9 dans les entreprises qui ont besoin de g\u00e9rer leurs […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":16372,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-17325","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/acmplean.com\/fr\/wp-json\/wp\/v2\/pages\/17325","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/acmplean.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/acmplean.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/acmplean.com\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/acmplean.com\/fr\/wp-json\/wp\/v2\/comments?post=17325"}],"version-history":[{"count":3,"href":"https:\/\/acmplean.com\/fr\/wp-json\/wp\/v2\/pages\/17325\/revisions"}],"predecessor-version":[{"id":17329,"href":"https:\/\/acmplean.com\/fr\/wp-json\/wp\/v2\/pages\/17325\/revisions\/17329"}],"up":[{"embeddable":true,"href":"https:\/\/acmplean.com\/fr\/wp-json\/wp\/v2\/pages\/16372"}],"wp:attachment":[{"href":"https:\/\/acmplean.com\/fr\/wp-json\/wp\/v2\/media?parent=17325"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}