{"id":17917,"date":"2022-09-06T09:01:45","date_gmt":"2022-09-06T07:01:45","guid":{"rendered":"https:\/\/acmplean.com\/lean-office-desplegando-lean-en-entornos-de-oficina-administracion-y-servicios\/"},"modified":"2023-06-15T15:36:55","modified_gmt":"2023-06-15T13:36:55","slug":"lean-office-desplegando-lean-en-entornos-de-oficina-administracion-y-servicios","status":"publish","type":"post","link":"https:\/\/acmplean.com\/en\/lean-office-desplegando-lean-en-entornos-de-oficina-administracion-y-servicios\/","title":{"rendered":"LEAN OFFICE: desplegando Lean en entornos de oficina, administraci\u00f3n y servicios"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p class=\"wp-block-paragraph\">La esencia de la metodolog\u00eda Lean es la eliminaci\u00f3n del desperdicio en los procesos para entregar el m\u00e1ximo valor al cliente. Su aplicaci\u00f3n en el mundo de la producci\u00f3n est\u00e1 ampliamente reconocida, donde encontraremos numerosos ejemplos de \u00e9xito. En un entorno de trabajo de oficina, la implantaci\u00f3n de los principios y herramientas Lean tambi\u00e9n puede ser igual de efectiva y ayudar a mejorar la eficiencia y calidad partiendo de las peculiaridades de estos procesos de trabajo: <strong>son intangibles, muy variables, m\u00e1s flexibles y dif\u00edciles de medir, la satisfacci\u00f3n del cliente es altamente subjetiva,<\/strong> etc.<strong><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Descripci\u00f3n y objetivos <\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Este ejercicio utilizado en las formaciones ACMP en abierto o in company muestra c\u00f3mo se puede mejorar la eficiencia en un entorno de oficina con la aplicaci\u00f3n de los conceptos y herramientas Lean:<strong> 5S, poka yoke, estandarizaci\u00f3n, optimizaci\u00f3n del layout, sistema pull, ente otros.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c9ste simula un proceso de servicio administrativo \u201cmanual\u201d que se mejora en tres etapas, en cada una de las cuales el departamento debe satisfacer la demanda del cliente y cumplir con los objetivos de la empresa.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Al final del juego, los participantes perciben los beneficios tangibles:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Flujos ajustados<\/strong><\/li><li><strong>Aumento de la productividad<\/strong><\/li><li><strong>Procesos m\u00e1s \u00e1giles y flexibles<\/strong><\/li><li><strong>Mayor mejora de la atenci\u00f3n<\/strong><\/li><li><strong>Una mayor calidad del trabajo<\/strong><\/li><\/ul>\n\n\n<h2 class=\"wp-block-heading\">Informaci\u00f3n adicional<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Se desarrolla durante la formaci\u00f3n en aula y talleres de mejora.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00ba de asistentes: 9-12 personas<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/acmplean.com\/wp-content\/uploads\/2022\/09\/ACMP-GAMES-2022-Metodologia.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"720\" src=\"https:\/\/acmplean.com\/wp-content\/uploads\/2022\/09\/ACMP-GAMES-2020-Metodologia-1.png\" alt=\"\" class=\"wp-image-14830\" srcset=\"https:\/\/acmplean.com\/wp-content\/uploads\/2022\/09\/ACMP-GAMES-2020-Metodologia-1.png 960w, https:\/\/acmplean.com\/wp-content\/uploads\/2022\/09\/ACMP-GAMES-2020-Metodologia-1-480x360.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 960px, 100vw\" \/><\/a><figcaption><strong> <a rel=\"noreferrer noopener\" href=\"https:\/\/acmplean.com\/wp-content\/uploads\/2022\/09\/ACMP-GAMES-2022-Metodologia.pdf\" target=\"_blank\">ACMP GAMES<\/a><\/strong><\/figcaption><\/figure>\n\n\n<div style=\"height:59px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/acmplean.com\/wp-content\/uploads\/2022\/08\/banner-web-formacion-acmp.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"720\" src=\"https:\/\/acmplean.com\/wp-content\/uploads\/2022\/08\/banner-web-formacion-acmp.png\" alt=\"\" class=\"wp-image-13365\" srcset=\"https:\/\/acmplean.com\/wp-content\/uploads\/2022\/08\/banner-web-formacion-acmp.png 960w, https:\/\/acmplean.com\/wp-content\/uploads\/2022\/08\/banner-web-formacion-acmp-480x360.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 960px, 100vw\" \/><\/a><figcaption><a href=\"https:\/\/acmplean.com\/wp-content\/uploads\/2022\/08\/banner-web-formacion-acmp.png\"><strong>Cat\u00e1logo de formaci\u00f3n 2022<\/strong><\/a><\/figcaption><\/figure><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>La esencia de la metodolog\u00eda Lean es la eliminaci\u00f3n del desperdicio en los procesos para entregar el m\u00e1ximo valor al cliente. Su aplicaci\u00f3n en el mundo de la producci\u00f3n est\u00e1 ampliamente reconocida, donde encontraremos numerosos ejemplos de \u00e9xito. En un entorno de trabajo de oficina, la implantaci\u00f3n de los principios y herramientas Lean tambi\u00e9n puede [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":14951,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[222],"tags":[],"class_list":["post-17917","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-acmp-games-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>LEAN OFFICE: desplegando Lean en entornos de oficina, administraci\u00f3n y servicios | ACMP<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/acmplean.com\/en\/lean-office-desplegando-lean-en-entornos-de-oficina-administracion-y-servicios\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"LEAN OFFICE: desplegando Lean en entornos de oficina, administraci\u00f3n y servicios | ACMP\" \/>\n<meta property=\"og:description\" content=\"La esencia de la metodolog\u00eda Lean es la eliminaci\u00f3n del desperdicio en los procesos para entregar el m\u00e1ximo valor al cliente. 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