{"id":17322,"date":"2022-09-20T15:00:05","date_gmt":"2022-09-20T15:00:05","guid":{"rendered":"https:\/\/desarrolloweb.cistec.es\/acmplean\/services\/efficiency-improvement-consultancy\/quality-assurance\/problem-resolution\/"},"modified":"2022-10-25T11:21:13","modified_gmt":"2022-10-25T11:21:13","slug":"problem-resolution","status":"publish","type":"page","link":"https:\/\/acmplean.com\/en\/services\/efficiency-improvement-consultancy\/quality-assurance\/problem-resolution\/","title":{"rendered":"Problem resolution"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Header&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#a89982&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(168,153,130,0.54) 0%|#564e43 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_color_gradient_start=&#8221;#3f3fff&#8221; background_color_gradient_end=&#8221;rgba(63,63,255,0.3)&#8221; background_image=&#8221;https:\/\/acmplean.com\/wp-content\/uploads\/2022\/09\/a3.jpg&#8221; min_height=&#8221;400px&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;108px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;43px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Inter||||||||&#8221; text_font_size=&#8221;24px&#8221; text_line_height=&#8221;2em&#8221; header_3_font=&#8221;Merriweather||||||||&#8221; header_3_font_size=&#8221;40px&#8221; header_3_line_height=&#8221;1.4em&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;800px&#8221; max_width_tablet=&#8221;600px&#8221; max_width_phone=&#8221;400px&#8221; max_width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; header_3_font_size_tablet=&#8221;36px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|desktop&#8221; locked=&#8221;off&#8221; inline_fonts=&#8221;Signika,Actor,Inter&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><span style=\"color: #ffffff; font-family: Inter;\">Problem resolution<\/span><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;off|desktop&#8221; admin_label=&#8221;Contact&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||2px|||&#8221; custom_padding_phone=&#8221;60px||60px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; background_enable_image=&#8221;off&#8221; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; min_height=&#8221;491px&#8221; custom_margin=&#8221;|auto|-6px|auto||&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(0,0,0,0)&#8221; custom_padding=&#8221;100px|40px|100px|40px|true|true&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;60px||60px||true|false&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#22272a&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;2em&#8221; header_3_font=&#8221;Merriweather||||||||&#8221; header_3_font_size=&#8221;40px&#8221; header_3_line_height=&#8221;1.4em&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;800px&#8221; max_width_tablet=&#8221;600px&#8221; max_width_phone=&#8221;400px&#8221; max_width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;||0px|||&#8221; hover_enabled=&#8221;0&#8243; header_3_font_size_tablet=&#8221;36px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|desktop&#8221; locked=&#8221;off&#8221; inline_fonts=&#8221;Signika,Actor,Inter&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3 style=\"text-align: left;\"><span style=\"font-family: Inter; font-weight: medium;\">Overview <\/span><\/h3>\n<p style=\"text-align: left;\">QRQC, 8D and A3 are structurd methodologies used to ensure that root causes are identified and eliminated at any level of the organisation.<\/p>\n<p style=\"text-align: left;\"><span><strong>QRQC<\/strong> <em>(Quick Response Quality Control)<\/em> <span>is<\/span> <span>a simple continuous improvement method for quality control used in companies that need to manage their processes and resolve incidents with agility.<\/span><\/span><strong><span> <\/span><\/strong><strong>8D<\/strong> <span>refers to a process that is applied in eight stages for the resolution of problems.<\/span> <strong>A3,<\/strong> on the other hand, is a problem-solving method that owes its name to the A3-size paper in which the analysis is carried out.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/acmplean.com\/en\/contact-us\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;More info&#8221; button_alignment=&#8221;left&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#f29400&#8243; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;0px&#8221; button_letter_spacing=&#8221;1px&#8221; button_font=&#8221;|700||on|||||&#8221; custom_padding=&#8221;16px|28px|16px|28px|true|true&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; box_shadow_color__hover=&#8221;#2585b2&#8243; box_shadow_blur__hover_enabled=&#8221;on&#8221; box_shadow_blur__hover=&#8221;40px&#8221; box_shadow_vertical__hover_enabled=&#8221;on&#8221; box_shadow_vertical__hover=&#8221;20px&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;#ef9e1b 0%|rgba(255,255,255,0.55) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_color_gradient_start=&#8221;#ffce32&#8243; background_color_gradient_end=&#8221;rgba(255,255,255,0.55)&#8221; background_image=&#8221;https:\/\/acmplean.com\/wp-content\/uploads\/2022\/06\/Iosu-en-fabrica-1024&#215;683-1.jpg&#8221; custom_padding=&#8221;100px|40px|100px|40px|true|true&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;60px||60px||true|false&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#22272a&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;0.8em&#8221; header_3_font=&#8221;Merriweather||||||||&#8221; header_3_font_size=&#8221;40px&#8221; header_3_line_height=&#8221;1.4em&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;800px&#8221; max_width_tablet=&#8221;600px&#8221; max_width_phone=&#8221;400px&#8221; max_width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;0px|||||&#8221; header_3_font_size_tablet=&#8221;36px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|desktop&#8221; locked=&#8221;off&#8221; inline_fonts=&#8221;Signika,Actor,Inter&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"text-align: center;\"><span style=\"font-family: Inter; font-weight: medium;\">Outcomes<\/span><\/h3>\n<ul>\n<li style=\"text-align: left;\">Detect and eliminate problem root causes<\/li>\n<li style=\"text-align: left;\">Reduce scrap<\/li>\n<li style=\"text-align: left;\">Implement lasting solutions<\/li>\n<li style=\"text-align: left;\">Cultural change towards continuous improvement<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#22272a&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;2em&#8221; header_3_font=&#8221;Merriweather||||||||&#8221; header_3_font_size=&#8221;40px&#8221; header_3_line_height=&#8221;1.4em&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;800px&#8221; max_width_tablet=&#8221;600px&#8221; max_width_phone=&#8221;400px&#8221; max_width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; header_3_font_size_tablet=&#8221;36px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|desktop&#8221; locked=&#8221;off&#8221; inline_fonts=&#8221;Signika,Actor,Inter&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><span style=\"font-family: Inter; font-weight: medium;\">How we achieve it<\/span><\/h3>\n<ul>\n<li style=\"text-align: left;\">Management commitment<\/li>\n<li style=\"text-align: left;\">Training on tools and techniques<\/li>\n<li style=\"text-align: left;\">Kaizen workshops or improvement projects to identify and eliminate problem root causes<\/li>\n<li style=\"text-align: left;\">Monitor actions<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(216,216,216,0.24)&#8221; min_height=&#8221;552.7px&#8221; custom_margin=&#8221;2px||-4px|||&#8221; custom_padding=&#8221;54px|||||&#8221; global_colors_info=&#8221;{}&#8221; disabled_on=&#8221;on|on|on&#8221; disabled=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#22272a&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;2em&#8221; header_3_font=&#8221;Merriweather||||||||&#8221; header_3_font_size=&#8221;40px&#8221; header_3_line_height=&#8221;1.4em&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;800px&#8221; max_width_tablet=&#8221;600px&#8221; max_width_phone=&#8221;400px&#8221; max_width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;||0px|||&#8221; header_3_font_size_tablet=&#8221;36px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|desktop&#8221; locked=&#8221;off&#8221; inline_fonts=&#8221;Signika,Actor,Inter&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"text-align: center;\"><span style=\"font-family: Inter; font-weight: medium;\">Case studies <\/span><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;|auto|1px|auto||&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blog fullwidth=&#8221;off&#8221; posts_number=&#8221;3&#8243; include_categories=&#8221;143,184&#8243; excerpt_length=&#8221;96&#8243; show_author=&#8221;off&#8221; show_date=&#8221;off&#8221; show_pagination=&#8221;off&#8221; use_overlay=&#8221;on&#8221; overlay_icon_color=&#8221;gcid-7d13f1ee-1cdc-410a-a54b-8b1e62457547&#8243; hover_overlay_color=&#8221;gcid-8bddb98d-fc25-4e13-b99c-957b56a33e33&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; header_line_height=&#8221;1.5em&#8221; meta_text_color=&#8221;rgba(0,0,0,0.35)&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{%22gcid-7d13f1ee-1cdc-410a-a54b-8b1e62457547%22:%91%22overlay_icon_color%22%93,%22gcid-8bddb98d-fc25-4e13-b99c-957b56a33e33%22:%91%22hover_overlay_color%22%93}&#8221;][\/et_pb_blog][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#f29400&#8243; link_option_url=&#8221;https:\/\/acmplean.com\/en\/our-work\/case-studies\/&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><strong>\u2192 <\/strong><strong>Read more cases<\/strong><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; background_enable_image=&#8221;off&#8221; custom_margin=&#8221;4px|||||&#8221; custom_padding=&#8221;54px||54px|||&#8221; global_colors_info=&#8221;{}&#8221; disabled_on=&#8221;on|on|on&#8221; disabled=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;26px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#22272a&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;2em&#8221; header_3_font=&#8221;Merriweather||||||||&#8221; header_3_font_size=&#8221;40px&#8221; header_3_line_height=&#8221;1.4em&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;800px&#8221; max_width_tablet=&#8221;600px&#8221; max_width_phone=&#8221;400px&#8221; max_width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;0px|||||&#8221; header_3_font_size_tablet=&#8221;36px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|desktop&#8221; locked=&#8221;off&#8221; inline_fonts=&#8221;Signika,Actor,Inter&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><span style=\"font-family: Inter; font-weight: medium;\">News and articles <\/span><\/h3>\n<p>[\/et_pb_text][et_pb_blog fullwidth=&#8221;off&#8221; posts_number=&#8221;3&#8243; include_categories=&#8221;129&#8243; excerpt_length=&#8221;100&#8243; show_author=&#8221;off&#8221; show_date=&#8221;off&#8221; show_pagination=&#8221;off&#8221; use_overlay=&#8221;on&#8221; overlay_icon_color=&#8221;gcid-7d13f1ee-1cdc-410a-a54b-8b1e62457547&#8243; hover_overlay_color=&#8221;gcid-8bddb98d-fc25-4e13-b99c-957b56a33e33&#8243; hover_icon=&#8221;&#x54;||divi||400&#8243; admin_label=&#8221;78&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; header_line_height=&#8221;1.5em&#8221; meta_text_color=&#8221;rgba(0,0,0,0.35)&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{%22gcid-8bddb98d-fc25-4e13-b99c-957b56a33e33%22:%91%22hover_overlay_color%22%93,%22gcid-7d13f1ee-1cdc-410a-a54b-8b1e62457547%22:%91%22overlay_icon_color%22%93}&#8221;][\/et_pb_blog][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-30px|auto||auto||&#8221; custom_padding=&#8221;6px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#f29400&#8243; link_option_url=&#8221;https:\/\/acmplean.com\/en\/news\/&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><strong>\u2192 <\/strong><strong>See more news<\/strong><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Problem resolutionOverview QRQC, 8D and A3 are structurd methodologies used to ensure that root causes are identified and eliminated at any level of the organisation. QRQC (Quick Response Quality Control) is a simple continuous improvement method for quality control used in companies that need to manage their processes and resolve incidents with agility. 8D refers [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":16369,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-17322","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Problem resolution | ACMP<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/acmplean.com\/en\/services\/efficiency-improvement-consultancy\/quality-assurance\/problem-resolution\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Problem resolution | ACMP\" \/>\n<meta property=\"og:description\" content=\"Problem resolutionOverview QRQC, 8D and A3 are structurd methodologies used to ensure that root causes are identified and eliminated at any level of the organisation. 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