{"id":16749,"date":"2022-09-19T10:44:15","date_gmt":"2022-09-19T10:44:15","guid":{"rendered":"https:\/\/desarrolloweb.cistec.es\/acmplean\/services\/efficiency-improvement-consultancy\/planning-and-logistics\/queue-management\/"},"modified":"2022-10-25T09:25:21","modified_gmt":"2022-10-25T09:25:21","slug":"queue-management","status":"publish","type":"page","link":"https:\/\/acmplean.com\/en\/services\/efficiency-improvement-consultancy\/planning-and-logistics\/queue-management\/","title":{"rendered":"Queue Management"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Header&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#a89982&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(168,153,130,0.54) 0%|#564e43 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_color_gradient_start=&#8221;#3f3fff&#8221; background_color_gradient_end=&#8221;rgba(63,63,255,0.3)&#8221; background_image=&#8221;https:\/\/acmplean.com\/wp-content\/uploads\/2022\/09\/queue-management.jpg&#8221; min_height=&#8221;400px&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;108px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;8px|auto||auto|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Inter||||||||&#8221; text_font_size=&#8221;24px&#8221; text_line_height=&#8221;2em&#8221; header_3_font=&#8221;Merriweather||||||||&#8221; header_3_font_size=&#8221;40px&#8221; header_3_line_height=&#8221;1.4em&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;800px&#8221; max_width_tablet=&#8221;600px&#8221; max_width_phone=&#8221;400px&#8221; max_width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;-30px||||false|false&#8221; hover_enabled=&#8221;0&#8243; header_3_font_size_tablet=&#8221;36px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|desktop&#8221; locked=&#8221;off&#8221; inline_fonts=&#8221;Signika,Actor,Inter&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3><span style=\"color: #ffffff; font-family: Inter;\">Queue management<\/span><\/h3>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;off|desktop&#8221; admin_label=&#8221;Contact&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||2px|||&#8221; custom_padding_phone=&#8221;60px||60px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; background_enable_image=&#8221;off&#8221; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; min_height=&#8221;491px&#8221; custom_margin=&#8221;|auto|-6px|auto||&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(0,0,0,0)&#8221; custom_padding=&#8221;100px|40px|100px|40px|true|true&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;60px||60px||true|false&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#22272a&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;2em&#8221; header_3_font=&#8221;Merriweather||||||||&#8221; header_3_font_size=&#8221;40px&#8221; header_3_line_height=&#8221;1.4em&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;800px&#8221; max_width_tablet=&#8221;600px&#8221; max_width_phone=&#8221;400px&#8221; max_width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;||0px|||&#8221; header_3_font_size_tablet=&#8221;36px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|desktop&#8221; locked=&#8221;off&#8221; inline_fonts=&#8221;Signika,Actor,Inter&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"text-align: left;\"><span style=\"font-family: Inter; font-weight: medium;\">Overview <\/span><\/h3>\n<p style=\"text-align: left;\"><span>When planning production, we are faced with the challenge of guaranteeing deadlines, with adequate capacity and optimal process efficiency.  <\/span><strong>Queue Management<\/strong> <span>is<\/span> <em>a tool that allows us to know<\/em> <span>at all times and in advance<\/span> if <strong>our installed capacity guarantees 100% service level with the deadlines agreed in the order backlog<\/strong>.<span><\/span><\/p>\n<p style=\"text-align: left;\"><span> The aim is to visualise the workload of our order book every day and to analyse trends in order to adjust capacity to exactly what is needed<\/span><\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/acmplean.com\/en\/contact-us\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;More info&#8221; button_alignment=&#8221;left&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#f29400&#8243; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;0px&#8221; button_letter_spacing=&#8221;1px&#8221; button_font=&#8221;|700||on|||||&#8221; custom_padding=&#8221;16px|28px|16px|28px|true|true&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; box_shadow_color__hover=&#8221;#2585b2&#8243; box_shadow_blur__hover_enabled=&#8221;on&#8221; box_shadow_blur__hover=&#8221;40px&#8221; box_shadow_vertical__hover_enabled=&#8221;on&#8221; box_shadow_vertical__hover=&#8221;20px&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;#ef9e1b 0%|rgba(255,255,255,0.55) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_color_gradient_start=&#8221;#ffce32&#8243; background_color_gradient_end=&#8221;rgba(255,255,255,0.55)&#8221; background_image=&#8221;https:\/\/acmplean.com\/wp-content\/uploads\/2022\/06\/Iosu-en-fabrica-1024&#215;683-1.jpg&#8221; custom_padding=&#8221;100px|40px|100px|40px|true|true&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;60px||60px||true|false&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#22272a&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;0.8em&#8221; header_3_font=&#8221;Merriweather||||||||&#8221; header_3_font_size=&#8221;40px&#8221; header_3_line_height=&#8221;1.4em&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;800px&#8221; max_width_tablet=&#8221;600px&#8221; max_width_phone=&#8221;400px&#8221; max_width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;0px|||||&#8221; header_3_font_size_tablet=&#8221;36px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|desktop&#8221; locked=&#8221;off&#8221; inline_fonts=&#8221;Signika,Actor,Inter&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"text-align: center;\"><span style=\"font-family: Inter; font-weight: medium;\">Outcomes<\/span><\/h3>\n<ul>\n<li style=\"text-align: left;\">Improve customer service rate<\/li>\n<li style=\"text-align: left;\">Adjust capacity to actual customer needs<\/li>\n<li style=\"text-align: left;\">Anticipation of non-delivery<\/li>\n<li style=\"text-align: left;\">Provides visibility of workload in each process<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#22272a&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;2em&#8221; header_3_font=&#8221;Merriweather||||||||&#8221; header_3_font_size=&#8221;40px&#8221; header_3_line_height=&#8221;1.4em&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;800px&#8221; max_width_tablet=&#8221;600px&#8221; max_width_phone=&#8221;400px&#8221; max_width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; header_3_font_size_tablet=&#8221;36px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|desktop&#8221; locked=&#8221;off&#8221; inline_fonts=&#8221;Signika,Actor,Inter&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><span style=\"font-family: Inter; font-weight: medium;\">How we achieve it<\/span><\/h3>\n<ul>\n<li style=\"text-align: left;\">Training with a simulation game on the concepts of <span>queue management<\/span><em><\/em><\/li>\n<li style=\"text-align: left;\">Tool design and adaptation to the factory processes<\/li>\n<li style=\"text-align: left;\">Implementation into the factory planning system f\u00e1brica<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(216,216,216,0.24)&#8221; min_height=&#8221;552.7px&#8221; custom_margin=&#8221;2px||-4px|||&#8221; custom_padding=&#8221;54px|||||&#8221; global_colors_info=&#8221;{}&#8221; disabled_on=&#8221;on|on|on&#8221; disabled=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#22272a&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;2em&#8221; header_3_font=&#8221;Merriweather||||||||&#8221; header_3_font_size=&#8221;40px&#8221; header_3_line_height=&#8221;1.4em&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;800px&#8221; max_width_tablet=&#8221;600px&#8221; max_width_phone=&#8221;400px&#8221; max_width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;||0px|||&#8221; header_3_font_size_tablet=&#8221;36px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|desktop&#8221; locked=&#8221;off&#8221; inline_fonts=&#8221;Signika,Actor,Inter&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"text-align: center;\"><span style=\"font-family: Inter; font-weight: medium;\">Case studies <\/span><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blog fullwidth=&#8221;off&#8221; posts_number=&#8221;3&#8243; include_categories=&#8221;23&#8243; excerpt_length=&#8221;100&#8243; show_author=&#8221;off&#8221; show_date=&#8221;off&#8221; show_pagination=&#8221;off&#8221; use_overlay=&#8221;on&#8221; overlay_icon_color=&#8221;gcid-7d13f1ee-1cdc-410a-a54b-8b1e62457547&#8243; hover_overlay_color=&#8221;gcid-8bddb98d-fc25-4e13-b99c-957b56a33e33&#8243; hover_icon=&#8221;&#x54;||divi||400&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; header_line_height=&#8221;1.5em&#8221; meta_text_color=&#8221;rgba(0,0,0,0.35)&#8221; global_colors_info=&#8221;{%22gcid-7d13f1ee-1cdc-410a-a54b-8b1e62457547%22:%91%22overlay_icon_color%22%93,%22gcid-8bddb98d-fc25-4e13-b99c-957b56a33e33%22:%91%22hover_overlay_color%22%93}&#8221;][\/et_pb_blog][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#f29400&#8243; link_option_url=&#8221;https:\/\/acmplean.com\/en\/our-work\/case-studies\/&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><strong>\u2192 <\/strong><strong>Read more cases<\/strong><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; background_enable_image=&#8221;off&#8221; custom_margin=&#8221;4px|||||&#8221; custom_padding=&#8221;54px||54px|||&#8221; global_colors_info=&#8221;{}&#8221; disabled_on=&#8221;on|on|on&#8221; disabled=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;26px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#22272a&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;2em&#8221; header_3_font=&#8221;Merriweather||||||||&#8221; header_3_font_size=&#8221;40px&#8221; header_3_line_height=&#8221;1.4em&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;800px&#8221; max_width_tablet=&#8221;600px&#8221; max_width_phone=&#8221;400px&#8221; max_width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;0px|||||&#8221; header_3_font_size_tablet=&#8221;36px&#8221; header_3_font_size_phone=&#8221;24px&#8221; header_3_font_size_last_edited=&#8221;on|desktop&#8221; locked=&#8221;off&#8221; inline_fonts=&#8221;Signika,Actor,Inter&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><span style=\"font-family: Inter; font-weight: medium;\">News and articles <\/span><\/h3>\n<p>[\/et_pb_text][et_pb_blog fullwidth=&#8221;off&#8221; posts_number=&#8221;3&#8243; include_categories=&#8221;4,5,9&#8243; excerpt_length=&#8221;100&#8243; show_author=&#8221;off&#8221; show_date=&#8221;off&#8221; show_pagination=&#8221;off&#8221; use_overlay=&#8221;on&#8221; overlay_icon_color=&#8221;gcid-7d13f1ee-1cdc-410a-a54b-8b1e62457547&#8243; hover_overlay_color=&#8221;gcid-8bddb98d-fc25-4e13-b99c-957b56a33e33&#8243; hover_icon=&#8221;&#x54;||divi||400&#8243; admin_label=&#8221;78&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; header_line_height=&#8221;1.5em&#8221; meta_text_color=&#8221;rgba(0,0,0,0.35)&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{%22gcid-7d13f1ee-1cdc-410a-a54b-8b1e62457547%22:%91%22overlay_icon_color%22%93,%22gcid-8bddb98d-fc25-4e13-b99c-957b56a33e33%22:%91%22hover_overlay_color%22%93}&#8221;][\/et_pb_blog][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-30px|auto||auto||&#8221; custom_padding=&#8221;6px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#f29400&#8243; link_option_url=&#8221;https:\/\/acmplean.com\/en\/news\/&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><strong>\u2192 <\/strong><strong>See more news<\/strong><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Queue management &nbsp;Overview When planning production, we are faced with the challenge of guaranteeing deadlines, with adequate capacity and optimal process efficiency. Queue Management is a tool that allows us to know at all times and in advance if our installed capacity guarantees 100% service level with the deadlines agreed in the order backlog. 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